Frequently Asked Questions

The City of Sharonville’s Energy Aggregation Programs

NATURAL GAS AGGREGATION PROGRAM            

The City’s natural gas aggregation price is fixed at $0.549 cents per ccf through your meter read date in June 2024. If you are currently a member of the aggregation, the IGS logo and the fixed rate will be shown in the Gas Billing Details section on your Duke utility bill.

If you are not already a program participant, but want to join, call IGS Energy directly at 1-877-353-0162 or The Utilities Group at 513-481-7954 and request to enter the City of Sharonville’s Gas Aggregation Program. Have a copy of your Duke utility bill handy for required information. Also, if you are already being supplied by a non-Duke Energy vendor, contact them first to be sure you will incur no penalty or cancellation fees if you leave their supply.

ELECTRIC AGGREGATION PROGRAM           

The City’s current electric aggregation program with Energy Harbor will conclude in December 2023. The carbon-free fixed rate, secured through its aggregation consultant, The Utilities Group, is $0.0472/kWh. To join the program now, please contact Energy Harbor directly at 1-866-636-3749 or The Utilities Group at 513-481-7954 and request to enter the City of Sharonville’s Electric Aggregation Program. Have a copy of your Duke utility bill handy for required information.

Letters detailing the City’s next electric aggregation program will be mailed to eligible residents and small businesses the week of November 6, 2023. 

The City of Sharonville has selected IGS Energy to supply the community’s next Electric Aggregation program. Beginning January 2024 and continuing through May 2025, IGS Energy will be able to serve your home or business at a fixed rate of $0.0657 per kwh. Duke’s current rate and rate for at least the next 6 months is approximately 45% higher than this aggregation rate.

As always, the program is voluntary and there is nothing that you need to do to take advantage of the negotiated savings program. As a current resident in the City of Sharonville, you will be automatically enrolled in this program unless you decide to opt-out which you may do so at any time without penalty.

If you do not want to participate, you will have 21 days from mailing to opt-out by returning the form provided to IGS Energy or calling the company at the number provided.

Please read the letter carefully – which will contain both the City’s logo and IGS Energy’s logo –  and make your choice.

INFORMATION FOR EITHER PROGRAM

• Only Eligible residents and small businesses will receive program information. To be eligible, you must be:

  · Located within Sharonville city limits.

  · Not currently under an independent contract with another retail supplier.

  · In good standing with Duke utility – not in arrears on payments.

  · Not participating in Duke’s Percentage of Income Payment Program (PIPP).

•  If you join the City’s aggregation program, and want to remain in it, do not respond to any mailers, phone calls or door-to-door visits from other agencies regarding supply. Accepting another offer will terminate your participation in the program.

• If a participant wishes to leave either of the City’s energy programs, please call the Supplier directly and ask to be returned to Duke utility. There is never a penalty or cancellation charge when returning from a Sharonville aggregation back to the utility.

• Joining or leaving a program may take 30-60 days to affect your billing, depending on your meter read cycle.

Our Police Department has notaries however they will only notarize signatures related to police business.

The Police Department is located at 3639 E. Kemper Road. We are open 24/7. You can access the Police Department from the front of the building- the side that faces Kemper Rd. 

Yes, we will come and attempt to open your car door for you. Call our office at 513-563-1147 and we will send an officer to you as soon as we have one available. We ask that you stay with your vehicle until the officer arrives. If there are children or pets in your vehicle and this is an emergency, please call 9-1-1.

If you received a citation or charge to the Hamilton Co. Municipal Court, you must contact that court for further assistance.  The court can be reached at:

https://hamiltoncountycourts.org/index.php/municipal/

https://hamiltoncountycourts.org/wp-content/uploads/2021/12/FreqUsedPhone.pdf

The Mayor’s Court Clerks can be reached at (513)563-1146. The office hours are 8:00 a.m. to 4:00 p.m., Monday through Friday.   Mayor's Court

You may call us, email us, fax us, or come in person to our police department to request a report. Offense reports that are generated because of a crime committed in Sharonville will take longer to receive, as they are forwarded to our Communications Supervisor for review. Sometimes, our officers take fairly short reports that do not have to be submitted to the state for statistical purposes. These reports will typically not take as long to release. We can only release a report when it is completed by the officer and signed off by their supervisor. 

We make every effort to get reports out as quickly and efficiently as possible, but we ensure compliance with the Ohio Sunshine Laws to protect victims and the privacy of all involved parties, as applicable. 

Phone: 513-563-1147

Fax: 513-563-7321

E-mail: ahealey@cityofsharonville.com (Communications Supervisor)

We participate in the WebCheck program, which allows us to transmit fingerprints electronically to the Ohio Bureau of Criminal Investigation (BCI) and to the Federal Bureau of Investigation (FBI), if needed. The cost for a BCI or FBI WebCheck is $45; the fee for both is $70.00 (CASH ONLY). Our WebCheck hours are Thursdays, between 9 a.m. and noon, excluding holidays. Please bring your reason code, an address for where the results need to be sent, and your photo ID. If you don't know the reason code or address, you will need to get those from the agency requiring you to get the WebCheck.

Webcheck availability is subject to change based on employee availability and other unforeseen factors. If we change the times for our Webcheck service, we will update our Facebook page. You can also call our department at 513-563-1147 with any questions.

We can do inked and rolled fingerprints for individuals who live or work in Sharonville. If you need ink prints, you will need to bring your own cards. Please call us before you come in to make sure we have someone available to do this for you! 

The Police Department will conduct extra patrol of your home while you are away on vacation or out of town for special circumstances. Simply complete the form, and call us upon your return:

https://sharonville.org/FormCenter/Police-4/Sharonville-Police-House-Watch-45

We do not release the names of uncharged suspects in ongoing investigations, nor do we release certain other items that would fall under the CLEIRS exemption, per Ohio Sunshine Laws. 

For more information:

https://www.ohioattorneygeneral.gov/Legal/Sunshine-Laws

Our officers work many different shifts and have rotating off days. Officers will not always be available to you on a given day. You can be confident that any Sharonville Police Officer will give you the best service possible, and will work diligently to handle your case in a professional and courteous manner.

You can visit our police lobby at 3639 E Kemper Rd Sharonville OH 45241, 24/7! We have a drop box for prescription pills in our lobby. We ONLY take pills- no needles, patches, or liquids. We ask that you place all of the pills into a sealed plastic bag (mixing different pills together is fine). We usually have a stock of plastic bags in our lobby. We do not accept the pill bottles. Properly disposing of unused medications helps to keep the community safe! 

To request video or photos, please send your request to discovery@cityofsharonville.com. You do not have to email your request, but this helps us keep track of our requests and allows us to have a method to respond to you with a cost estimate (only for videos, per ORC 149.43B1). 

If you prefer, you can also request these items in person at our police department, over the phone, or via fax. You do not have to provide your name to us but we do need a way to contact you to let you know that your requested items are ready. 

No. Your continuance must be signed in  person on or before the court date at the top center of the citation. You can receive one continuance, so if you have already had one then you will need to appear in court to request another.

Certain traffic violations and criminal offenses can be  paid out and you do not have to appear in court, if the “Personal Appearance Required” box in the upper part of the citation is not marked “YES”.    You can call the office to confirm if a payout or personal appearance is required. You can pay your citation in person, by mail, by phone or online by credit card (Visa/MasterCard/Discover/AMEX).

The Fire Department does provide and install free smoke detectors for Sharonville residents. The department no longer provides carbon monoxide detectors due to the loss of grant funding for that project.

No. The Sharonville Fire Department encourages those looking for this service to contact or visit Children's Hospital for guidance. 

Sharonville businesses should send their Tier II reports to Sharonville Fire Department's Fire Marshal, Keith Becker, at Station 86 (11637 Chester Rd. Sharonville, Ohio 45246). 

Visit hamiltoncountyr3sournce.org for a multitude of resources regarding disposal of household hazardous products. This will include registration information and the date of their annual drop off event. On the FAQs page there is additional information about storing hazardous product and materials as well as disposing of them year round. 

When can Ohioans discharge fireworks?

Beginning July 2022, unless limited by local laws, Ohioans can discharge consumer fireworks on the following dates and times:

• July 3, 4, and 5, and the weekends immediately before and after (4 p.m.-11 p.m.)
• Labor Day weekend (4 p.m.-11 p.m.)
• Diwali (4 p.m.-11 p.m.)
• New Year’s Eve (4 p.m.-11:59 p.m.)
• New Year’s Day (12 a.m.-1 a.m.; 4 p.m.-11 p.m.)
• Chinese New Year (4 p.m.-11 p.m.)
• Cinco de Mayo (4 p.m.-11 p.m.)
• Memorial Day weekend (4 p.m.-11 p.m.)
• Juneteenth (4 p.m.-11 p.m.)

Where can fireworks be discharged?
 Consumers can discharge fireworks on their own property or on another person’s property if the owner of that property has given express permission for fireworks to be discharged. 

Ohioans must discharge fireworks properly

Ohio Revised Code (R.C.) § 3743.45 (as effective July 1, 2022) and Ohio Fire Code (OFC) § 5626 (effective July 3, 2022) apply and can be read in their entirety via the links provided.  Relevant OFC provisions outline how 1.4G consumer fireworks must be used and stored by consumers.  Some provisions in the rules include:

• No person under the age of 18 is permitted to handle or discharge fireworks.
• Persons under the age of 18 cannot be within 150 feet of the discharge point of aerial fireworks.
• No person can use fireworks while in possession or control of, or under the influence of, any intoxicating liquor, beer, or controlled substance. A person who violates this is guilty of a first-degree misdemeanor.
• Aerial devices cannot be discharged within 150 feet of spectators (this includes aerial shells, roman candles, cakes, and bottle rockets).
• Non-aerial devices cannot be discharged within 50 feet of spectators (this includes fountains, firecrackers, and ground effect devices).

Note: These separation distances – for both aerial and non-aerial devices – are increased for certain types of locations such as hospitals, schools, healthcare and residential facilities, apartment and multi-tenant buildings, military installations and railroads. 

• No person can store in excess of 125 pounds (net weight of pyrotechnic composition) of fireworks unless they have additional safety measures and safeguards in place for such storage.
• Fireworks cannot be discharged indoors.
• Fireworks cannot be aimed at or discharged toward any person or object (such as buildings).
• Fireworks cannot be discharged on public property or private school property.
• Fireworks cannot be discharged if drought conditions exist or in an area where a red flag warning is in place or other weather hazard exists. 

Where can Ohioans buy fireworks?

Only fireworks purchased in Ohio may be discharged in Ohio. Consumers may purchase fireworks from any of the licensed sales locations throughout the state. When purchasing fireworks, the retailer must provide consumers with safety glasses (for free or at a nominal charge) and with a safety pamphlet. 

Can local officials stop Ohioans from discharging fireworks?

As part of the new law, any political subdivision may opt-out of allowing the ability to discharge within their limits so discuss with your local officials the best course of action for your jurisdiction.

The State Fire Marshal provides rules to the public related to the new fireworks law. For a complete look at the new fireworks rules, visit the Division website

Most city positions are filled through the Civil Service competitive process. Please check our jobs page.

Ohio Civil Rights Commission (OCRC) 7162 Reading Road, Suite 606 Cincinnati, Ohio 45237 513-351-2541 (Voice/TTY)

Go to this page for more information:  https://www.sharonville.org/507/Americans-with-Disabilities-Act

Regulations regarding the parking and storage of Recreational Vehicles may be found here.

On July 16, 2019, Sharonville City Council enacted an ordinance to prohibit short term rentals (rentals of less than 30 days) of single-family homes, located in any single family zoning district.

View the legislation here.

View Hometown Guide Story here.

Building and Zoning Permits/ Plan Approval

To obtain a City of Sharonville Building and/or Zoning Permit, complete the Application for Building/Electrical/Zoning Approval form. Please visit: Application For Plan Approval

Projects Requiring a Building and/or Zoning Permit include:
 
• Above ground and in-ground swimming pools
• Attached or detached garages
• Building additions
• Building remodeling
• Carports
• Decks/porches
• Demolitions
• Driveways (both a Zoning Permit and a Curb Cut/Driveway Apron Permit are required from the Public Works Department)
• Electric
• Fences
• Downspouts
• Heating, Ventilation and Air Conditioning (HVAC)
• New residential construction
• Roof replacement and repair
• Parking Lots
• Portable Storage Units / Dumpsters
• Retaining walls
• Sheds or other Accessory Structures
• Window or Door replacements (if structural alterations are made increasing the size of the opening)

Building/Zoning Permit Fees (due once permit is ready for pick-up):  Please refer to PDF of Fee Schedule

Submit the completed application, along with two (2) sets of construction plans/drawings required for your project to:

City of Sharonville
Department of Community Development
10900 Reading Road
Sharonville, Ohio 45241

Application(s) and plans may also be emailed to permits@cityofsharonville.com

Failure to obtain building plan or zoning approval and/or doing work without an approved permit is not permitted.  If you have any questions please call 513-563-0033.

Please fill out the online form with as much detail as possible.

Please contact the Community Development department at 513-563-0033 and the complaint will be taken and assigned. An inspector will contact the property owner to cut grass of over 8 inches. Report a concern

Questions regarding the Utility Aggregation Program may be directed to:

Jen Kist

The Utilities Group

513-481-7954

Fees for Building Permits are assessed as follows:

Residential: 

Approval fee: 1% of project cost ($50.00 minimum) +

Plan Review fee: $75.00 / Hour +

1% State of Ohio surcharge

Commercial:

Approval fee:  1% of project cost ($100.00 minimum) +

Plan Review fee: $75.00 / Hour +

3% State of Ohio surcharge

Permit fees are assessed following approval of the submitted plans. Fees can be paid with cash, check or credit card (3.5% admin fee applies to card payments). 

The Community Development Department's complete fee schedule may be found here.

A comprehensive catalog of applicable Ohio building and development codes may be accessed here.

The freezing and thawing effects on weakened pavement can rapidly form potholes. Because temporary materials must be used during winter, patches may not last. IF YOU SEE A POT HOLE, PLEASE CALL AND TELL US WHERE IT IS or fill out the online

Fill out the online

Once each year Sharonville repairs sidewalks and curbs for safety or structural reasons only. If you feel your sidewalk or curb needs repair, call 563-1177 and request an inspection or fill out the online

If you need to dispose of a lot of rubbish or debris, a truck can be left in your driveway overnight. This service is offered from April through October. The truck will be brought to your home or business between 2:45 and 3:00 in the afternoon and is picked up the next business morning by 7:30 a.m. A release of liability must be signed by the property owner. The Truck Loan Program will cost the homeowner $50 a night and $60 for the weekend. The cost for businesses will be $90 for nights and weekends. Payment will be required before the truck can be delivered to the residence. Call 563-1177 beginning April 1st to schedule a truck. We will park trucks beginning the 3rd Monday in April, depending upon the weather.